1/20/2024 0 Comments Hotel casa maya cancun reviews![]() ![]() Remember you can go to a super market and cook your own food, you will have a decent size refrigerator and freezer in the suite, a very small refrigerator in the Studio, the studio only has a microwave for cooking. My fiances has bad knees so taking the bus only happened twice and it was still too much walking. Please do not believe the hotel's website that restaurants and shopping malls are within close walking distance, this place is NOT in the center of the hotel zone as stated. It is about a 1/3 of a mile to the Southbound bus stop but many times the buses will pick you up wherever you are standing, bus fare is 12 pesos and they can give change if needed but it is best to have exact change. Taxis are expensive in Cancun, compared to Puerto Vallarta, and you will need to take a Taxi or Bus to get to the restaurant. One major downside to staying here is that they are no restaurants nearby, other than the hotels restaurants. The suite was very nice and updated, the views are very nice, and the resort was nicely landscaped and very tropical. Trust me you want the Junior Suite, which is actually actually a large one bedroom suite with a nice kitchen but no oven. We get to our room and it has no separate bedroom, well finally over 3 hours later the problem was resolved and we got the room we were promised. Our reservation stated we had a separate bedroom, I go to bed late and my fiance goes to bed early so this is important for us. My advice is to book the Junior suite, it is just a little more and so much nicer, bigger, and has a balcony with a Caribbean view. I would have given this hotel a four rating but considering they could care less that they put out cold food, I am giving them a three. In summary, for the price and location, this is definitely a hotel that we would recommend and would consider staying at in the future. All of the staff were more than happy to be of help at all times, and we will remember David at the bar for outstanding service. The facilities were more than adequate for the price, the gym was standard but very clean, pools, bars and restaurants were very nice, and the food very reasonably priced, of good quality, and the staff was outstanding. Same with the timeshare presentation, which we declined and there was no pressure. Anyway, our room overlooked the beach and was excellent for the two of us, and we experienced no pressure to upgrade at all. I was somewhat concerned at check in, given that the establishment has time shares, when we were offered a $25 per night upgrade to a suite and when I asked to see our room first before deciding, I was told that the offer might not continue to be valid. We spent the week before Christmas at Hotel Casa Maya and had an excellent experience. ![]()
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